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Frequently Asked Questions

 
 

What is Data.com Connect?
How do I get the contacts I need?
Why should I contribute contacts?
What kind of contact information will I get?
If I don’t have time to contribute contacts, how can I access contacts in Connect?
Will contacts that I contribute find out who contributed them?
Do contacts in Connect know that their information is available?
Is my contact information in Connect?
How is my registration information used?
Does any of the information in Connect come from Salesforce?
How are you different from LinkedIn?
How is your information kept accurate and up-to-date?
How can Connect’s community benefit me?

What is Data.com Connect?

Data.com Connect is an interactive database, maintained by our unique community, where you can instantly access accurate and up-to-date business contact information for millions of professionals and companies. Whether you have something to sell, a service to market, or are recruiting for an open position, Connect is an invaluable tool for your business needs.

How do I get the contacts I need?

Contacts are available through our free, “give one, get one” model, or through a paid membership plan. Accessing contacts requires points, which are your Connect currency. With a free membership, in exchange for every new contact you add or existing contact you update, you’ll earn 5 points. Every 5 points you earn can be exchanged for one complete contact record. With our annual paid membership plans, you'll receive a set number of points to access contacts, without having to contribute contact information. Whichever plan you choose, you’ll receive 2 free contacts when you sign up for Connect - just as a welcome gift for becoming a member!

Why should I contribute contacts?

The more you contribute, the more points you earn, the more new contacts you can access! If you’re looking for leads, whatever your business needs, you can access them by earning points for contributing or updating the contact information of professionals you know ,. Plus,when you add a new contact or make a major update to a contact, you’re considered the owner of that contact. Every time another member purchases contacts that you own, you’ll earn points!

What kind of contact information will I get?

You will get complete and up-to-date contact information which includes full name, title, company, the contact’s direct dial phone number and work email.

If I don’t have time to contribute contacts, how can I access contacts in Connect?

If you’re unable to add and update enough contacts to access the new contacts you want, Connect has several options. Signing up for a paid plan provides you a set number of contacts for the year (350, 750, or 3,600), without having to contribute any contact information in exchange. If you use all of the contacts that come with your paid plan and need more, you can purchase additional contacts.

Will contacts that I contribute find out who contributed them?

No. When you add contacts to the database, they will receive notification of their inclusion, but they will not know who added them. You’re also assigned a unique, randomized screen name to protect your privacy. While this screen name is listed on the contact records you add and update, it has no correlation to your real name or the email address you associate with your account. You also can choose to edit this screen name at any time. We recommend choosing a screen name that does not include your real name to maintain your privacy.

Do contacts in Connect know that their information is available?

Yes. The notification that contacts receive when they’re added to Connect allows them to view their information, make updates to ensure accuracy, or remove themselves from the database. Individuals can choose to remove themselves from Connect at any time.

Is my contact information in Connect?

It’s easy to find out! There is a link, “Are you in Data.com?”, at the bottom of every page in Connect By clicking this link and entering your business email address, you’ll receive an email notification letting you know whether or not you are listed in Connect. , If you are, you can review your information, provide updates, or remove yourself, if you choose. You can also use our search feature to find yourself by simply typing your name and company in our search bar(ex. “Jane Doe ABC Company”).

How is my registration information used?

For a free account, the only information required to register with Connect is your name, email address (this doesn’t have to be a business email address), and profession. Understanding the professional makeup of our members helps us better serve our community and their needs. Members signing up for paid plans are also required to submit billing information, such as billing name and address, and a credit card number. Connect does not share, sell, rent, or trade your information with third parties for their promotional purposes. You will also not be added to the database simply by signing up for an account. For more information about this, please review the Data.com Member and Web Site Visitor Privacy Statement. If, at registration, you choose to receive promotional messages from Connect, you can expect such emails as newsletters, webinar invites, special offers, and updates about new features. You can change your email settings or opt-out at any time.

Does any of the information in Connect come from Salesforce?

No. All contact data in Connect comes from community members or public sources and never from customer data managed in Salesforce.

How are you different from LinkedIn?

While you can search for business contacts on LinkedIn, you aren’t provided with their business email address or phone number. Connect’s unique model allows you to earn access to complete business contact information at no cost. Connect also features a variety of functions, such as sorting and exporting contacts, and receiving updates of new contacts that match your specific set of search criteria.

How is your information kept accurate and up-to-date?

Connect’s data quality is maintained by both our active community, and internal teams and technologies. As Connect members receive points for updating contacts,it is in their best interest to keep the database clean and up to date. Additionally, members are graded on their contributions with a member rating. Adding poor quality data will lower your rating and could result in membership cancellation. Data is judged by feedback from our community, and by analysis from patented data quality technologies, developed by our Data Quality team. Upgrades to these technologies are regularly introduced to ensure that we maintain only the highest level of data quality.

How can Connect’s community benefit me?

Whether you’re looking to sign up for exclusive events and webinars, need help with Connect, or are looking for advice in your field from experienced professionals, our community site is an essential destination. Check out The Corner today to meet our vibrant community and see all they have to offer.